by Ryan Hampson | Sep 18, 2023 | News
Cnect Wales and Elephants Don’t Forget announce their partnership transforming contact centre and agent performance Elephants Don’t Forget and Cnect Wales have come together with a strategic vision to transform agent competence and performance within contact centres.... 
by Ryan Hampson | Sep 15, 2023 | News
CCNNI and Elephants Don’t Forget announce their partnership transforming contact centre and agent performance With a shared commitment in helping contact centres realise their full potential, Elephants Don’t Forget and CCNNI are proud to announce their official... 
by Ryan Hampson | Sep 14, 2023 | Webinars
ON-DEMAND WEBINAR Consumer Duty Champion: how to lead from the front This webinar was hosted in conjunction with: As the appointed Consumer Duty Champion, you’re not interested in taking a tick-box approach to Consumer Duty implementation.... 
by Ryan Hampson | Sep 12, 2023 | Impact guides, News
Resource | Download Impact Guide → Discover how Volvo Car Financial Services UK (VCFSUK) established an FLA approved training programme for SAF Expert equivalent compliance, surpassing industry requirements by 20% Innovation Award winner at the Credit... 
by Ryan Hampson | Sep 12, 2023 | Impact guides, News
Resource | Download Impact Guide → Discover how Clifton Asset Management strengthened their approach to employee regulatory compliance for Consumer Duty – improving FCA-related competency by 31% across six critical training categories in under three months Ian Scaife,...
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