Aviva PLC and Elephants Don’t Forget win coveted Gold Award at 2021 Brandon Hall Group HCM Excellence Awards in the category of Best Advance in Machine Learning and AI

“Winning organisations in all categories demonstrated a people-centric approach while driving superior business results under challenging and unprecedented conditions. Demonstrating HCM’s impact on the business is what sets our awards apart.”

“The awards provide validation of best practices in all areas of HCM at a time when they have never been more important to employers, employees and customers.”

“We are elated that, in partnership with Elephants Don’t Forget, we have been awarded with a coveted gold award from this year’s Brandon Hall Group Excellence Awards 2021 in the category of Best Advance in Machine Learning and AI.

Clever Nelly – Elephants Don’t Forget’s employee-centric AI tool – has been instrumental in reinforcing our renowned approach to individual employee learning to ensure that, post-training, we can continually embed key learning concepts and quantify the impact of learning on our KPIs to further support the exacting standards of customer service and in-role colleague support that we set for ourselves at Aviva PLC.

This award is also representative of how, despite our geographical differences, both Aviva UK and Aviva Canada were able to implement an effective AI solution to further drive positive outcomes in different markets; showcasing the benefits of how employee-centric AI can play a primary role in helping our training, talent and engagement teams to continually develop the capability of our colleagues.”

“We are absolutely thrilled to receive this award and recognition from the Brandon Hall Group. It is testament to both Aviva UK and Aviva Canada’s approach to being a true learning organisation, and I wholeheartedly thank everyone involved for their continued advocacy and use of our Clever Nelly platform within their daily operations.

AI can often be viewed as a displacement tool, yet this award – and the way that our AI has been integrated by Aviva PLC to help reinforce, engage, and continually evaluate the efficacy of key learning concepts delivered by their training and talent teams – showcases how relevant technology can be seamlessly aligned to support the work of exceptional people within the field of employee talent and learning and development, resulting in more hyper-focused coaching conversations, more relevant performance improvement interventions, and significant improvements in employee application and performance.”