Increasing knowledge and improving performance for 165,000+ employees.

Learn more about why the world’s best brands and their employees trust Elephants Don’t Forget.

Recognising that the human brain does not learn as effectively as every employer would want, Microsoft deployed Elephants Don’t Forget’s AI solution, Clever Nelly, to guarantee all their great training content was genuinely learned and retained. This resulted in significant employee capability and business performance improvements.

Increase in employee knowledge

Increase in First Contact Resolution (FCR)

Increase in Customer Satisfaction

Faurecia use the Artificial Intelligence to support the competence and in-role capability of over 2500 managers and employees across 200+ manufacturing plants in 37 countries.

With a clear focus on maintaining long-term relationships with their customers, the RAC were looking to tailor individual in-role training to support their ‘first time right’ service.

Consistent operational knowledge score achieved

Consistent First Call Resolution (FCR) Performance