Consumer Duty Hub

Consumer Duty Hub

Consumer Duty Hub Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a “thing” that firms...
Time for L&D to stand up and be counted

Time for L&D to stand up and be counted

Time for L&D to stand up and be counted Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is...
Embedding Consumer Duty

Embedding Consumer Duty

Embedding Consumer Duty Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a “thing” that firms...