by Ryan Hampson | Nov 28, 2022 | News
Deploying employee-centric Artificial Intelligence (AI) to repair competency gaps for individual agents, reduce errors and optimise operational efficiency It occurred to me the other day – whilst crammed into a doubtless Covid-infested tube on the Waterloo & City... 
by Ryan Hampson | Mar 2, 2022 | News
Duty Calls: Complying with higher standards of consumer protection – session review In our latest webinar addressing the new Consumer Duty, Adrian Harvey – CEO at Elephants Don’t Forget – was joined on the 24th February 2022 by a panel that included Jeff Abbott,... 
by Ryan Hampson | Feb 15, 2022 | News
“So, what can L&D do to ensure all their great learning content is continually learned and retained by their employees? The short answer: Artificial Intelligence (AI).” – Adrian Harvey I would argue that few organisations possess the operational capacity to... 
by Ryan Hampson | Dec 13, 2021 | News
Redefining your approach to vulnerable customers in 2022 – session review Frank Brown, Practice Lead, Non-Investment Financial Services, at Bovill, joined our CEO – Adrian Harvey – on the 8th December 2021 for our latest webinar: Redefining your approach to vulnerable... 
by Ryan Hampson | Dec 2, 2021 | News
Avoiding Culture and Conduct Fatigue – session review Julie Pardy, Director of Regulation and Market Engagement at WorkSmart, joined our CEO – Adrian Harvey – on the 30th November 2021 for our latest webinar: Avoiding Culture and Conduct Fatigue. To discuss how... 
by Ryan Hampson | Nov 3, 2021 | News
Beating the odds According to research by Gartner, the harsh reality is that 9/10 Artificial Intelligence (AI) deployments fail. To be more specific, 8/10 fail to make it off the drawing board, and 60% of those that do flounder and fail to deliver the expected...
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