Cnect Wales partner with Elephants Don’t Forget

Cnect Wales partner with Elephants Don’t Forget

Cnect Wales and Elephants Don’t Forget announce their partnership transforming contact centre and agent performance Elephants Don’t Forget and Cnect Wales have come together with a strategic vision to transform agent competence and performance within contact centres....
Clifton Impact Guide

Clifton Impact Guide

Resource | Download Impact Guide → Discover how Clifton Asset Management strengthened their approach to employee regulatory compliance for Consumer Duty – improving FCA-related competency by 31% across six critical training categories in under three months Ian Scaife,...
Moneybarn Impact Guide

Moneybarn Impact Guide

Resource | Download Impact Guide → Discover how Moneybarn improved customer outcomes by 9% – generating a 300% return on their Clever Nelly investment in under six months Moneybarn’s Strategy and Transformation Director – Dan Thompson – discusses how focusing on...
Microsoft Impact Guide

Microsoft Impact Guide

Resource | Download Impact Guide →   Discover how Microsoft improved employee in-role performance – resulting in KPI improvements in areas including First Contact Resolution (FCR), Customer Satisfaction (CSAT) and Average Handling Time (AHT) By focusing Clever...