by Ryan Hampson | Jul 21, 2023 | Press
Work Shock and the entry-level avalanche Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a... 
by Ryan Hampson | Jul 1, 2023 | Press
Consumer Duty: culture, people and data Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a... 
by Ryan Hampson | Apr 28, 2023 | Feature, Press
Time for L&D to stand up and be counted Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is... by Ryan Hampson | Apr 1, 2023 | Press
Culture clash – Consumer Duty: is it only skin deep? Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why,... 
by Ryan Hampson | Mar 23, 2023 | Press
When training has a negative impact on cultural progression Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and... 
by Ryan Hampson | Mar 8, 2023 | Press
Practical improvements to customer support outcomes Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why,...
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