Outcomes Monitoring in a Consumer Duty World

Outcomes Monitoring in a Consumer Duty World

ON-DEMAND WEBINAR Consumer Duty Champion: how to lead from the front This webinar was hosted in conjunction with:   As the appointed Consumer Duty Champion, you’re not interested in taking a tick-box approach to Consumer Duty implementation. Instead, you’re...
Consumer Duty: measure it, manage it, evidence it!

Consumer Duty: measure it, manage it, evidence it!

Consumer Duty: measure it, manage it, evidence it! Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed,...