Impact Guides
Access a range of use cases from a cross-section of organisations to learn more about the tangible business benefits Clever Nelly delivers.
Microsoft
How Microsoft improved First Contact Resolution (FCR) and Customer Satisfaction (CSAT).
LV=
How LV= are growing customer value, improving service levels and reducing complaints.
Danske Bank
How Danske Bank are fulfilling their strategic vision for market-leading customer satisfaction.
Echo Managed Services
How Echo Managed Services improved NPS, reduced repeat contact and complaints.
Age Partnership
How Age Partnership improved frontline advisor speed-to-competency by 30%.
Moneybarn
How Moneybarn improved customer outcomes by 9% in under six months.
Clifton Asset Management
How Clifton Asset Management embedded Consumer Duty in their frontline.
Volvo Car Financial Services
How VCFSUK established an FLA approved training programme for SAF Expert compliance.