Moneybarn

How we supported Moneybarn to improve customer outcomes by 9% Improving front-line capability and operational performance Customer outcomes are up by 9% in under six months as a result of the work Moneybarn are doing with Clever Nelly. By embedding knowledge through...

Hargreaves Lansdown

How Hargreaves Lansdown are instilling a culture of employee competence and compliance in under two minutes a day. “Clever Nelly’s questions are targeted at the knowledge that we want people to have. They get a question, they answer it and they get told how...

Wave

How Wave are continuously bolstering employee confidence to ultimately deliver a higher quality of customer service. “I wanted a team of experts; people who can answer – with confidence – any customer query at any point in time. That’s where Clever Nelly came...

Volvo Car Financial Services UK Ltd

How VCFSUK culturally changed the perception of employee compliance with AI to surpass their aspirational annual test scores by 11%. “Clever Nelly imparted the knowledge that we needed it to do – which was important – but it also culturally changed how people...

Age Partnership

How Age Partnership are utilising AI to proactively intervene at the right moment in an employee’s journey. “Clever Nelly shines a light on where the potential gaps are in our training. So, it’s highlighting gaps in the material, but also highlighting to our...