by Ryan Hampson | Jul 31, 2023
How we supported Moneybarn to improve customer outcomes by 9% Improving front-line capability and operational performance Customer outcomes are up by 9% in under six months as a result of the work Moneybarn are doing with Clever Nelly. By embedding knowledge through... by Ryan Hampson | Jun 17, 2022
How Hargreaves Lansdown are instilling a culture of employee competence and compliance in under two minutes a day. “Clever Nelly’s questions are targeted at the knowledge that we want people to have. They get a question, they answer it and they get told how... by Ryan Hampson | Jun 13, 2022
How Wave are continuously bolstering employee confidence to ultimately deliver a higher quality of customer service. “I wanted a team of experts; people who can answer – with confidence – any customer query at any point in time. That’s where Clever Nelly came... by Ryan Hampson | Jun 10, 2022
How VCFSUK culturally changed the perception of employee compliance with AI to surpass their aspirational annual test scores by 11%. “Clever Nelly imparted the knowledge that we needed it to do – which was important – but it also culturally changed how people... by Ryan Hampson | Jun 1, 2022
How Age Partnership are utilising AI to proactively intervene at the right moment in an employee’s journey. “Clever Nelly shines a light on where the potential gaps are in our training. So, it’s highlighting gaps in the material, but also highlighting to our...
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