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Dunlosky et al. (2013), recently published the following article exploring effective student learning and review techniques that many believe enhance learning experiences (1). There are direct parallels between higher education student learning and employee learning in the workplace. (Ignore for now the learning of mechanical skills like driving, using software or operating machinery). We look at what lessons can be learned.
This is an important issue for all L&D professionals to consider because:
1. Hermann Ebbinghaus (1850-1909) demonstrated that as much as 80% of what we are taught is forgotten within 30 days.
2. According to the recent CIPD/Cornerstone survey more companies are relying on e-learning as a mechanism for transferring knowledge, particularly in relation to regulation and compliance.
3. The consequences of employees not retaining this knowledge could potentially have catastrophic effects for employees and employers.
This short paper will give you a unique insight into how you can support your employees in ensuring that what you train them is retained rather than promptly forgotten and therefore significantly improve the ROI of your current training strategies whilst also improving your enterprise compliance.