Consumer Duty: first-line reality

Consumer Duty: first-line reality

Consumer Duty: first-line reality Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a “thing”...
Consumer Duty: developing actionable MI

Consumer Duty: developing actionable MI

Consumer Duty: developing actionable MI Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a...
Why Clever Nelly works

Why Clever Nelly works

Why Clever Nelly works Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a “thing” that firms...
Consumer Duty: training vs culture

Consumer Duty: training vs culture

Consumer Duty: training vs culture Why Consumer Duty is forcing firms to abandon the traditional approach to T&C and embrace AI-driven continual assessment. About This paper sets out to define what we mean by “Authentic Compliance” and why, indeed, it is a “thing”...