Monday 23 March | 14:00 (GMT) | 60 Minutes
This webinar is hosted in conjunction with:
Our latest webinar poll of 700+ leaders and Heads of Risk & Compliance revealed a hard truth about culture:
- 35% say culture exists on paper but doesn’t shape decisions.
- 33% haven’t clearly defined what “good outcomes” look like.
- 32% lack credible evidence that culture supports fair value.
In 2026, that’s not just a gap – it’s a conduct risk.
The FCA is moving beyond policies and training logs. Firms are increasingly expected to demonstrate, with credible evidence, that culture drives real-world decisions, especially when commercial pressure is at its highest.
In this free 60-minute webinar, hosted in conjunction with specialist regulatory consultancy firm Ocorian, we’ll unpack the root causes of the poll findings and discuss:
- How to define “good outcomes” in operational terms.
- Where culture fractures when margins tighten.
- What outcome evidence regulators actually expect.
- How accountability, incentives, and psychological safety shape behaviour.