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Elephants Don’t Forget are proud to sponsor the Westminster Insight Competence and Conduct Standard Conference

Taking place at the IStructE, London, on Tuesday 29 September, our team will be joining senior social housing leaders, government policymakers, and HR, training, and workforce specialists to support registered providers preparing for the upcoming Competence and Conduct Standard, which comes into force from October 2026.

Join us to hear practical and strategic insights from housing organisations who are leading the way in becoming fully compliant to meet the standard. Network with peers and learn what you can do to improve retention of great employees, draw out career pathways for continuous development, and embed professional knowledge, skills, and behaviour throughout your resident-facing staff.

With speakers including Alistair McIntosh, Chief Executive Officer, HQN; Karen Doran, Director for Regulatory Engagement, Regulator of Social Housing; Sarah Dunkerley, Director of Membership and Professional Development, Chartered Institute of Housing; and Charlotte Hilliard, Policy Lead on Professionalisation in Social Housing, Ministry of Housing, Communities and Local Government, our very own Debbie Ives, Compliance Director, Elephants Don’t Forget, will be joined by Sarah Sargent, Group Director of Housing & Neighbourhoods at The Guinness Partnership, to discuss how they are embedding a culture of competence, compliance, and confidence with the support of our multi-award-winning continual assessment technology, Clever Nelly.

The in-person, live event runs from 9:30–15:00 and is CPD Certified, enabling attendees to contribute 6 hours towards their CPD.

Interested in attending this event?

Click here to learn more about this event and how you can register to attend.

  • To receive a 20% discount on conference tickets, registrants are welcome to use the following discount code: EDF20

Can’t attend but want to know more about what we do?

We’re proud to work with leading housing associations, local authorities and property services providers to equip their teams with the knowledge, competence and confidence to deliver optimal resident experiences and outcomes.

Watch the short video below to learn more about how we help.

Visit our housing sector page and get in touch to see Clever Nelly in action.

Improve your business with Elephants Don’t Forget today.