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The Competence & Conduct Standard: Clever Nelly Benefits for Housing Providers

We are proud to work with leading housing associations and local authorities to equip their teams with the knowledge, confidence and competence to deliver exceptional resident experiences.

Download our benefit table documents to learn how Clever Nelly supports housing providers to deliver against key areas of the ‘Broad Standard’.

Discover how Clever Nelly:

  • Provides best-in-class data and management information (MI) to improve internal assurance and enhance a provider’s evidence base for board challenge and regulatory reporting.
  • Supports staff understanding of professional standards to drive cultural change across the organisation.
  • Improves “once-and-done” training approaches with continuous reinforcement to ensure training is learnt, retained, and applied in practice.
  • Helps the business identify which individuals require targeted coaching or support, while confirming who is highly competent.

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